General Question
All prints are made to order. Please allow 2-3 business days for each order to process. Artwork is produced, packaged and shipped when processing is complete. Once completed, tracking numbers arrive via email attached to specific order numbers and will arrive 7-15 business days. Due to CoVid19, we ask for your patience as some unexpected shipping delays may be encountered
I do my best to get the artwork out as soon as possible. Shipping time is estimated but not guaranteed. Holidays and a surplus of orders may have an effect on shipping time. If your tracking number and package says DELIVERED and has been sent to the wrong address, please email
info@designerphilly.com
I am not currently shipping internationally. I will be offering this service soon so stayed tapped in.
I am not responsible for the packages lost due to Delivery Service Providers, but might be able to replace your print on a case-by-case basis, provided that the buyer pays for another shipping charge.
All purchased art pieces will come with a black frame depending on art purchased.
Only black frames are provided.
Frames do not have any glass covers they are plastic.
To order your custom art piece. Please give me an email and I
will get back to you with the procedure to create your custom piece.